Privacy Policy

Mystic Jaisalmer ("we", "us", "our") operates the website mysticjaisalmer.com. We are located at Near Fort, Old City, Dhibba para, Jaisalmer, Rajasthan 345001, India. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or book a desert experience with us.

Information We Collect

We may collect the following types of information when you interact with our website or services:

• Personal details such as your name, email address, phone number, and country of residence.
• Booking preferences including travel dates, number of travellers, and selected experiences.
• Messages and enquiries you send to us through contact forms or email.
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics tools).

How We Use Your Information

We use the information we collect to:

• Process and respond to your booking enquiries and trip planning requests.
• Communicate with you about your itinerary, quotes, and travel arrangements.
• Improve our website, services, and customer experience.
• Send occasional updates and promotional content, only if you have consented. You may opt out at any time.
• Comply with legal obligations and protect against fraudulent activity.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers (such as email or payment processors) who help us operate our business, under strict confidentiality obligations. We may also disclose information if required by law or to protect our legal rights.

Data Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by us. To exercise any of these rights, please contact us at info@mysticjaisalmer.com.

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. For details, please review our Cookies Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy, you may reach us at:

Near Fort, Old City, Dhibba para, Jaisalmer, Rajasthan 345001, India
Email: info@mysticjaisalmer.com · ashraf.ali12@gmail.com
Phone: +91 96727 30954